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Roxette World Tour 2011 schedule

Fanclub not sending tickets to orderers

Written by roxeteer on June 20, 2000 to .

The Official Roxette Fanclub members who ordered their tickets from the fanclub’s exclusive service and paid for the delivery, are not going to get tickets mailed to their homes. Here is the message that was sent to the orderers:


Dear all of you,
 
This is to let you know that recently you have ordered tickets from the official roxette fanclub.
 
Because of the time-limit sending the tickets we have decided not to send you tickets by mail.
 
Once your payment is received you do not have to worry and you can go to the concert, since your name will be on the “FANCLUB GUEST LIST” of EMA Telstar, which is available at all venues.
 
Please make sure that you have a proper identification with you and ask the ticket boot (which is at each venue) for the fanclub list, you will get your tickets there and can go to the show.

This is probably the most convenient way to handle the situation and should have been considered in the first place. However, it seems that the 8-10 euros (7.60-9.50 USD) charged for postage won’t be refunded.

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9 comments

I’m really disappointed about this fact!
I´ve bought 3 tickets for the concert of
Stockholm ...and I’ve paid 8 euros for the shipping cost and now the people of the fan-club say that they´re not sending
tickets at home!
That´s a shame!

Wake up, the Roxette fanclub REALLY REALLY suck in every possible way.

To charge for an advertised service and then not fulfill the agreement is illegal. If the fanclub were based in the UK and did this, they would be investigated by the Trading Standards Authority and fined.

if the tickets were no to be send to your home address you would get the shipping costs refunded (in contrary what ever has been said). How ever, monday/tuesday you will be notified with new “instructions” but we will get the tickets out on time by express mail so that you all will get the tickets. We need to talk to EMA again and will call them. Please don’t worry.

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