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FC shop not working last week?

12 replies

Hi there.
I am trying to visit fanshop for last week and see only “Closed for maintance”
Is it truth that something wrong with FC - in other discussions? Or they decided not to sell book with a photo and closed till Dec, 1 ?

They told me 27th will be OK but already 28th.

What now?

They won’t open till December 1, not to give you a free photo with a book :)
Or rumors are true and they have no permition from an author to sell a book and are trying to get it.
Coz it can’t be a fault of a service provider for such a long time. 1-2 days - maybe.. two weeks - nonsence! but a closed site is a trdition of FC, isn’t it?

the site has been down as far as I remember since last Thursday 21st. That’s not even a week?

And I guess that the decision to keep the site closed till the Certificate is renewed is the best. I don’t think anybody would like to pay in a non-secure environement?

i received an immediate message (within 15 minutes!) that they were closed because their provider (Tiscali/etrade) was having problems in renewing the secure certifcate ... they forgot to renew that is and that Roxettefanshop will open today and that the picture won’t be any problem.

at trfo there still is no news about pricing, shipping and delivery times... at least the fanshop is very clear about that! At trfo it still shows “prices in a week...” nice promise! Well, still 1 day to go!

about the free picture offer, I am sure the FC will extend the offer for one more week or something when the shop is back online.

Just got an email that site is open now :)

I paste it here in case you didn’t get it :

————
Dear All of you!

Due to technical circumstances at our payment provider Tiscali/e.Trade we were forced to close the Official Roxette Fanshop because we only allow secure payments in our shop!

The reason was that Tiscali forgot (really!) to renew the Secure Server certificate via the Dutch branche of Verisign (Pink Roccade). On top of that all, Pink Roccade is facing technical challenges to get the SSL certificate working on the Lotus Domino secure server of Tiscali.

Therefore we are forced to go directly to Bibit instead of using the Pay It Now method. You won’t see any difference at selecting your online payment method, because it uses the same interface and secure online payment methods you’re used to.

So far for the technical hokuspokus blahblah... !!

The good news is that the Official Roxette Fanshop is open again and you can still order your copy of “The Look For Roxette” and your free picture will be included anyway!!

And.... on top of it all, the price is now EUR38,95 instead of EUR39,95. All of you who already purchased the book before will get a credit in the
Fanshop for future orders.!!!

“The Look For Roxette” will be packed during the weekend of 14-15th of december and it will ship out on Monday, december 16th to all of you! We just received confirmation from Premium that they will deliver all books to our warehouse at 12/13th december.

Also, please remember that the offer for the Official EMI Merchandise is still valid. So if you don’t want to miss your voucher for a 10% discount*, make sure you order your merchandise before Dec 1st!

If you have any questions regarding your order, please direct them to [email protected] and mention your Customer ID and/or OrderID so that we can be of better assistance to you.

Best Regards & Rox on!
//
// official roxette fanclub
// [email protected]
//
// http://www.roxette.nl
// http://shop.roxette.nl
//

*=10% discount is not valid for future membership fees.
————-

I just want to add that now Chantie (Fanshop girl! :)) is also available thru Messenger.

The email address you have to add in your MSN if you want to talk to her is [email protected] (normally from 20.00 -21.00 CET).

So if you have any further question about the Fanshop, your order, whatever, you know where to find her ***** [email protected] ***** :)

Hej there! I have orderd 3 Tourbooks at the fc- shop. When can I expct delivery? Thanx in advice!

The tourbook is in print at the moment, we expect to send them out before x-mas.

@Iretje Thanx dear now I know :)

RFO sells “The Look For Roxette” 22/11/2002

The price is going to be announced in a week, so make sure you come back for more info.

IT’s BEEN OVER A WEEK NOW ????

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