Ferdan said on August 12, 2002 23:49:

”...and they can’t help you with your order-problems or anything....”
that sounds scary....

Iris said on August 14, 2002 07:32:

Maybe they won’t get back their money, but maybe if people write (and that means not a few .. everyone who got pissed by the fanclub) to the management they will take away your official-status and give other, more competent people the chance to create a new official one.
My opinion is that the best thing would be if there were professionals working at an official fanclub. People who get paid for that stuff and who are no fans who, which is just only human, are egoistic.
So maybe that would be the best way to stop all that discussions bout your Fanclub. Give it up with your attempts of explanation ...
The fanclub itself did enough to explain and nobody believes you.
I think it’s always so funny when you say ... oh I have a job ...
Well the rest of the world sits the whole day at home ;-)
You know what .. I have a job and I study aswell. That’s not that much spare time ...
But I have to do some other projects as well ...
I made a whole magazine with interviews of all soccerplayers for my fav soccer-team, together with my boyfriend .... 72 sites ... with a lot of pics we made by ourselves and the interviews too. Got fantastic response from everywhere and was within 2 hours sold out (2000 magazines).
Then I have to do 2 summer-special fanzines from my fanclub by my own ...
I have to rearrange the website totally by my own.
If I were always complaining how poor I am at my members ... that would be really fun!
And you really want to make me believe that you have no time ... well .. for what??? For nothing ... that’s exactly what you do!
It’s a shame to have no magazine for over 2 years ... and that’s an official fanclub. If I were you I would hide in my bedroom and never come out again.
By the way .. where is the BIG SURPRISE you said you will have for your members in the beginning of the year????????????????
You said you can’t afford any money for a cd-rom with pics from the tour for your members, cause you already spent so much money for that big surprise, that is totally supported by Per.
So I really wonder where it is??????????????????
Can you tell your member that???
Sorry ... somebody have to tell you ...
Maybe you thought people will forget that over the time ... but I didn’t .. I knew that there will never come a surprise, cause I think that I know you good enought ... and so that I don’t forget about the surprise ... I saved your text with the big surprise ...
You even lie before you write some words and you are so stupid to think that everyone here is so stupid as well and don’t see the things like they are ...
So ... I want everyone to write to the Roxette-Management ...
Maybe one day they will see that you CAN’T have the official fanclub anymore ...

chantie_ said on August 14, 2002 09:39:

ok it is very childish of me that i have deleted everything now. but i just have not much to riris:

i understand you just want to bring us down, so your own fanclub can get the official status. but why? there is not so much things that are better about that.

furthermore i won’t react to you complaints, as you are not our customer or customer-to be. so i have no obligation towards you.

good luck.

ps don’t get personal on this, i have said these things above from the organisation’s point of view. we have never met, i only know your name so you can’t say what kind of person i am.

Brian said on August 14, 2002 10:05:

Chantie:
wouldn’t it a bit risky for me to try and find out now? I mean, I heard only bad things about the fan club. Please tell me some good things.
I am also really interested in the Surprise you and Iris are talking about, so why has it never been send to the Fan Club Members? I don’t even think that just a magazine is a surprise at all... maybe because the fans didn’t receive the magazines they paid for and now a new one they paid for anyway comes out... this is a surprise alright... ;-)
I can understand Iris as well as I understand you. You both have got good points... but I also think, as Iris is or has been one of your Customers, you should treat her with respect, I work in a Customer Service enviroment myself, sometimes customer get really pissed, imagine if I would say “You go girl” as a come back, I would be out of my Job...
what is your Fan Clubs Web Site?

Iris said on August 14, 2002 10:13:

Oh really ..
You know .. yes I go my dear Chantie, cause I’m not whining all the time that people are that mean, that I don’t have so much time and so on for the fanclub ...
I don’t need to make any ad for my fanclub ... I just wanted to show, that if you want to do something that there is always time for that ...
I just wanted to show that I can manage 3 projects and that with working and studying ...
So please don’t tell people again, that this is not possible ...
And if it is not possible for you than you shouldn’t have joined the fanclub.
You’re fanclub didn’t say that Per is supporting the surprise????????????????
Okej .. here is the text, that cisca wrote ...
People can make their own picture now of you ...
So here it is ...

Hi Iris , Its a good Idea, but unfortunately we have invensted in another idea already. One that the fans will definately like because Per is supporting it 100% . Im affriad I cant tell you what the idea is, because Due to New jobs, 4 management members moving house ? (is that possible lol) oh and the fanshop moving house, we dont want to make any promises, and dont want to make a due date. All I say is that it’s Nr 1 priority and we all hope you like it when it arrives. So please dont think of it anymore, it will just arrive ( sooner then you think) in your postboxes cheers cisca

So what now Chantie????????????
Did you really think that I bluffed with saying that I saved the text of your fanclub with the promise???
And no, I don’t know you personally ... You say a lot and a lot and forget what you said before ... but some people remember that.

Iertje_ said on August 14, 2002 10:21:

@iris: would you please keep your insults out of this mailignlist? Chantie is one of the brightest and nicest people I know in this world!

Just let’s please stop arguing and just both try to do as much as we can to make the members of both fanclubs happy!

Brian said on August 14, 2002 10:23:

Yes Iris, you go! I can understand how you feel totally! Just readingthis all here makes me angry about that shite fan club!
Cantie: How can a Fan Club make such unevaluated statements? I don’t get the whole magazine thing, what is so amazing about a magazine? I mean, Fans haven’t received it in a long time and now the surprise is, that they are going to receive one of the magazines? Wow, that is a surprise! I am surprised that you Guys are not taken to court! I am serious, if the Roxette Fans wouldn’t be such nice people, as they are in general, I am positiv you would have been sued by now and you would loose any court case. I don’t say that to piss you off. I mean, why would Iris try to piss you off, do you think that about every Fan (Customer) of yours? Are all people working for the Fan Club Paranoid? Maybe that’s why all of them moved houses at the same time, including the Fan Club??!!!
Hey Chantie, I am just teasing you! ;-) lol
but think about it, you would loose every court case and you are lucky that the Fan Club didn’t get sued yet.

Brian said on August 14, 2002 10:32:

If you are really at tears in work because of this, I am sorry, you have got the wrong hobby, working for the Fan Club. Don’;t get yourself so upset about those things. You don’t even know Iris at all, don’t get your self upset... besides that, it is really understandable that Iris feels like that. I am trying to be really fair here. It really seems like the Fan Club service just SUCKS. Okay, everybody knows that and you guys know that yourself. (Just put yourself in other people shoes) Just start from today and improve things and for heavens sake, don’t make promises you can’t keep! Are you Guys not working together? Does the one hand not know what the other is doing? I really do understand Iris... but I also understand you a little bit. I am just rying to be fair... am I making any sense here?

Brian said on August 14, 2002 10:36:

Iris, are you still a member of their Fan Club?
Can I have more information about your personal Fan Club? WebSite? I also speak much German so the language wouldn’t be a difficulty... ;-)

Brian said on August 14, 2002 10:39:

My saying Ferdan.
I think the Fans just can’t be bothered to sacrifice their pressious time to take this all to court, even though they should if they are defrauded. I believe in standing up for what is right.
Chantie, you know, if the other Fans wouldn’t have 40 hours jobs a week and other commitments, you guys would have been sued bug time.
Just be a bit gratefull to the Fans here that they are so nice. Iris was still being polite. So what that she said you are stupid? For some comments you made were more than just stupid.

Iris said on August 14, 2002 10:42:

Oh no .. for gods sake I would never be a member of the fanclub ...
I wanted to be some years ago ... my friend was a member ... but then there happened some not so good things .. like ... well, I will stop it.
The only thing I can say is that I would never go to that fanclub ... not the way they are now. If things changed .. maybe.
I won’t talk about my fanclub. We are a little one .. and it’s funny to say that we are competing ... we are ways to small to do that and we are totally different ... and we have no wish of competing ... why should we???? We are here in Austria and that’s it ...
So I’m sorry to say that I won’t give you more informations .. as they would say that I only want to make new members ... :-P

Brian said on August 14, 2002 10:47:

but chantie, why do you get hurt by other fans comments? In an extend that it made you cry??
Iris, I can understand why you won’t mention anything about your fan club here... but if you never really got afflicted by them, why are you so angry?

Brian said on August 14, 2002 10:48:

my email is [email protected]

Nefatari said on August 14, 2002 10:53:

Long time ago I’ve been a member of that Fanclub - till 1994. In 1995 the FC stopped sending me the fanzines, allthough I’d already paid the membership fee. I still don’t know why that happened, I tried to get an answer, but noone cared.
So I can tell you, my own experience: this FC sucks.

I guess, my problem had nothing to do with chantie, since she has said, that she had joined the FC few years ago.

Brian said on August 14, 2002 11:00:

so it seems like that this fan club had the same problems for a long time already? Maybe since they started? I would like to know how many members this Fan Club has got.

Iris said on August 14, 2002 11:36:

It’s always the same .. as I said ... I have a history with your fanclub, as some of my friends were members and they warned me to be a member too. I don’t say it without knowing what I’m talking about. But it’s of course typical to say that there are only the people claiming who wants flame-wars ... the only people who say positive things bout the fc are friends of yours .. so we could just turn it around ...
I’m really curious if this magazine will really ever be there ... as you said that 6 months ago or something like that as well (maybe it is longer).
But it would be typical for you as well ... of course you have to do something now .. cause now there will be a new album and of course the night of the proms and you want to get something again, so you have to show something ....
It seems you only do something when Roxette are on tour and the rest of the time .. nothing.
But if you really do something this time will show the future ...
I will remember you .. can be sure ... so that my friends and all your other members, who are really poor to be a member, will get something for their money.
So I hope that you won’t forget it again ... I will save it again ...
Maybe you need people like me to do that ... cause without people like me who don’t take it the way it is, you will never do anything ...

Iertje_ said on August 14, 2002 11:52:

@ Iris: you say we only do things when there’s a tour. Well, we were very active during the period between ’95 and ’99 for instance... no tour then. And as you know we didn’t bring out a magazine for more than a year now, and there was a tour last year. You think about it....

@ brain: Nobody missed out on magazines, please read back to Chantie’s first mail. People pay for four magazines, no matter what time is between it. Let me explain. For instance, you paid 2 years ago for 4 magazines. You only had 2 during that period. That means you didn’t have to pay again, and since we are going to make magazines again now, you will still receive those two. As you see, nobody lost any money due to this, they will still receive those magazine they paid for!

pietROxette said on August 14, 2002 12:01:

Chantie, Iertje. There’s only one thing you just don’t want to realise: you can’t handle the fan club anymore. An Official International Roxette Fan Club should definitely not be made up of explanations and explanations of complaints from fans. However, it is. We are all sad about this. But you can’t handle it anymore. Why don’t you realise it? Do you think people would complain if everything went smooth? Nah, come on.
If you have a job, deal with it. If you are running the Official International Roxette Fan Club, then do it with maximum care and precision. I’m really sorry to say that, but the current fan club is a shame. Please stop it, if you can’t handle things in a professional way. Come on, don’t you realise that there’s no-one among the fans who says “Hey, the fan club is great, they are doing a fantastic job!”???? Everyone is complaining. Why don’t you start to think a little bit about this fact? I understand you all have a job and study, this is what I’m doing too, and I know I wouldn’t be able to run a fanclub, so this is why I’m not running one. If that’s what you can do, then quit. Sorry guys, that’s not a fan club what you’re doing.
About my opinion the way you are handling the Fanshop, please read the IWBYB Fanclub Order topic here on TDR, I don’t want to repeat myself.

And yes, I completely agree with the idea that all fans should write to EMI & Roxette’s management about how they feel what the fan club is like. Hey, Chantie, Iertje, if you think people are satisfied with the fanclub, they would write that things are fine. But I’m afraid, the reality is a lot worse.... Give up, please.

Iris said on August 14, 2002 12:15:

That’s what I always say ... it’s ok if you say that you don’t have time for the fanclub ... of course everyone has their life and so if you can’t afford enough time .. quit it.
If I had not enough time for my fc I would quit it too. That’s exactly what I did 94 ... I came back to the fc, cause they needed me many years later again. But I quit our fc too one time. That’s how it is ...
So why do you still want to do the FC if you don’t want to spend time for your FC??? Don’t you have any ambition to make something good and big??? That’s what I can’t understand.
When I came back to my Fc, I changed a lot ...
and that without even one complain from the members. Only because I wanted to be better and make something better. So I designed a website, styled the fanzine totally new ...
That’s what I did because I always do something with the ambition to make the best I could do.
But in our fc there were no people who wrote that we have to do that .. but we did.
So why can’t you do that???? You’re enough people to handle the fc and if there were a will to make it, it won’t be that difficult for you.
But I think you have no will ..
Why should you?? You get everything you want to without being better.
I really hope, that the management will wake up one day and that you get the same as your members do .. nothing!

Brian said on August 14, 2002 12:23:

Iertje: Read Nefatari comments on the first page! Obviously he never received all magazines, you said, everybody would receive their 4 magazines, so if Nefatari was in your Shite Club in 95, that you mean, from 1995 till 2002 you guys didn’t have more than at least three magazines... otherwise Nefatari would not have posted his reply.

I don’t have to test you FC to know that it is the biggest SHITE in the world...

pietROxette said on August 14, 2002 12:43:

Yea, I haven’t heard any Austrians complaining about Iris’ Fan Club...

Fool_ said on August 14, 2002 12:47:

Hi!

I think that everyone who has been treated wrong has a right to be angry. Have a right to complain.
Do that without getting personal. Send a mail, don’t make people look bad here at the forum.

The people in the fan club are probably not in it to fool their members. I guess they are trying their best to provide a service for the roxette-fans. There have been problems but what is the use making them feel like shit? And maybe Chantie isn’t the right person to flame. Cause:

1. Chantie has been in the fan club for about a year.
2. She is not the one who makes the final decisions in the fan club.
3. She is taking the blame here for something she couldn’t do differently.
4. She is working her as of for the fan club. Doesn’t get anything for the job she is doing, except for the pleasure of doing it. :)
6. She is trying her best to defend something that she herself thinks are a bit messy.
7. She is very much liked by everyone who knows her. So get to know her before making your final judgement. That my tip! :)
10. Show anger, its healthy. But don’t put people, who don’t deserve it, down like this. That is sad, and unfair.

Take care

Brian said on August 14, 2002 12:49:

Iertje: I am probably swearing for the same reason, why Chantie started this whole topic here with her swear words. funny, you give out to me... but Chantie... it great that you do it...
I know, I am a bit stupid here, but if someone swears that’s not your problem, if I swear, that’s cool, you can’t tell me that you never do it...

Nefatari said on August 14, 2002 12:57:

@Iertje_
It’s nice that someone feels responsible after almost 8 years.
Since I haven’t paid the membershipfee for the year 96, I haven’t been a member since 96.
I’m not interested in receiving some more stuff from the FC, so noone needs to care after such a long time.
It’s just interesting, that noone answered all my letters in 95/96, and suddenly someone wants to help me (don’t missunderstand me, it’s nice of you, but it’s really too late!!).

Iertje_ said on August 14, 2002 13:12:

Brian: I’m not saying she can swear and you can’t, (where did I say that?!) I’m just saying you are swearing at me & fc, and I find it offensive. I think there is no need to go offending eachother. I think we are all adults here and we can solve problems in an adult way. If you have any questions, please post them. Otherwise, let’s stop this offending and arguing.

pietROxette said on August 14, 2002 13:31:

I never flamed neither Chantie, nor Iertje.
As in two other recent topics about the FC on TDR, I’ve written that I completely understand that they have other things to do and I know what it’s like to be involved in something when you have a job. So it’s okay.

I just said that things are not going fine with the fan club, time has proven that the people in charge can’t run it. Of course people get pissed off when they have to wait 6 months or more for an order or they don’t get their reviews, regardless that they didn’t pay for a certain time but for a number of issues, they still feel cheated cause the money they’ve paid you a long long long time ago was given to you and they didn’t get anything in return. You can tell the usual story (lack of time, no pics from EMI, printing press burnt down, you pay for 4 issues, whatever) for a while but they just see that they don’t get anything.
Also, just analyse a little bit the name “fan club”. Do you really thing the OIRCF is a club of fans? Come ooooooon! It’s just a bunch of people in The Netherlands and a HUUUUGE gap between the fans. The link between the Dutch FC guys and the fans is only a website that’s usually down 70% of the year, a fanshop that’s full of problems, and sometimes, a reply to an email. Probably every 10th e-mail...
Again, I must tell you this is not a fan club. You can’t do better, you have to realise. If you could, I’m sure you would have showed us.

Brian said on August 14, 2002 14:13:

Iertje: I never said, that you supposingly have said, that it is okay for chantie to swear but not for me... it is just funny, that you get all annoyed when I say shit or shite and I didn’t even say that you are shite... but if chantie does it... you don’t say anything. So you get annoyed when I do it, but not when chantie does it.
So if someone swears, it is not an adult way do communicate? Join the Club chantie...

kachina008 said on August 14, 2002 15:16:

I wonder how many of you guys noticed that Brain seems to be in this discussion rather pointlessly ,since he hasn’t been involved in the FC and therefore hasn’t really had any reason to complain...
His only claim to being in this discussion at all is the hypothetical reason for him to join (or not) the FC. Seems to me all he is doing is fanning the flames, don’t you? ;)

Brian said on August 15, 2002 07:14:

Thanks Ferdan...
If I feel like sharing my thoughts and trying to make things clear from neutral grounds, I don’t think there is anything wrong with sharing it.

Iertje_ said on August 15, 2002 10:13:

’neutral’: ’you suck’, ’you are the worst i’ve ever seen’, ’you are shit’ ’shite fc’ doesn’t really seem that neutral... (esp. for someone that never had anything to do with us)
If you want to discuss this any further Brian, feel free to mail me at: [email protected]
Let’s take it off this forum.

JohnUK21 said on August 15, 2002 13:13:

Why take it off this forum? That way it can be swept under the carpet so it’s not public.

It’s funny how the fanclub reveal themselves so actively now - where have they been for the past few months? Down the pub with all the fanshop money??

matts said on August 15, 2002 15:14:

I also read everything. I heard a lot of bad thinks about the fc, but I don’t wanna judge, since I haven’t made any personal experiences. I consider myself as a fan, guess not the biggest in the world. I get all the news I need from this page, for free, so I don’t need the reviews. If I need to buy anything rox related I buy it by credit card from skivhugget.se. They have a great service, always deliver, really fast and they are cheap. And now because I said this I will get my next delivery for free, no I am just kidding. Well, because of skivhugget I don’t need the fanshop either. So actually I am wondering why I should join any fc, not especially this one. Chantie shows up in this forum, so you can talk at least with her. I don’t know her at all. But you should appreciate it that she gives comment and stuff, at least you hear something from her. I don’t wanna talk bad about the fc, just wanna say that I don’t see any reason in joining any fanclub...

matts said on August 16, 2002 00:28:

@ chantie: you spelled skivhugget.se correctly. All you need is a credit card. And since Switzerland is not in the EU we get things even cheaper, since we don’t have to pay this very high VAT :-)

You know, I am not so active here, so I don’t know you or this other girl from austria with her fc, all I see is that you “dare” to answer stuff, so it’d be nice if ppl would appreciate that.

And I guess I won’t join your fc, not because of the stories I heard, just for the reason that I don’t think I am rox fan enough, I am only a “normal” fan, actually I am only per fan ;-) I know I don’t get more popular by saying this, but sometimes I get the impression that some ppl take everything too serious...

Speedrazor said on August 16, 2002 09:24:

Hi Guys, so let´s start the FAQ.

1. How many people work for the FC?

2. Are there people whose work is a real fulltime job? Yes? How many?

3. How many people are responsible for the Shop, and work on the orders?

4. How many orders do you get per week?

Just to have a look why it take so long for some orders to be shipped.....

I am waiting for an order since March....because the Tourphotopackage was not available....are there so many orders for the photos? Can‘t belive that....Last week I wrote a Mail that was responded by Ronald......that was the first time I got a Mail back where a name was mentioned. Cool!

It is really unpersonal if you just don´t know who you are talking with......but Ronald was very kind and I think that we have fixed the problem......If not, you will recieve another Mail.

Don´t get me wrong.....I don´t want to offend you, nobody of you. My intention is, just to get a clearer point of view why things are how they are.

For example: When you buy @ amazon.de or thomann. de you recieve your items after one (1) week, lately. That´s “eCommerce” in my opnion....

O.K. hope that someone will answer my question..

THX

Speedrazor

chantie_ said on August 16, 2002 10:21:

Hi Guys, so let´s start the FAQ.

1. How many people work for the FC?
>>in holland, where the shop is, are about 3-5 people on a regular basis. besides that, we have divisions for each country who have their things like their own website.

2. Are there people whose work is a real fulltime job? Yes? How many?
>> no, not the fc work. all the people have ’normal’ jobs and those are all fulltime.

3. How many people are responsible for the Shop, and work on the orders?
>> at the moment mostly 1

4. How many orders do you get per week?
>> hard to say, depends on if something new is coming out. i have to ask

Just to have a look why it take so long for some orders to be shipped.....
>> one of the reasons is, that we often have to wait for delivery from sweden. then when you get one delivery, you have to wait for the next if people have ordered more than one thing, and so on.

I am waiting for an order since March....because the Tourphotopackage was not available....are there so many orders for the photos? Can‘t belive that....Last week I wrote a Mail that was responded by Ronald......that was the first time I got a Mail back where a name was mentioned. Cool!
>> yes, we have had major problems with the negatives of the tour pix. so now it takes the photoshop ages to make them...

For example: When you buy @ amazon.de or thomann. de you recieve your items after one (1) week, lately. That´s “eCommerce” in my opnion....
>> yes it is, but we are not a commercial business. of course i want to send your order within a week, or with FedEx, if i have the time and the money. our organisation is too small to use companies as FedEx and also our orders are too small. and we can never ship within a week, we don’t have such a big stock. we wait for the orders from the fans, THEN we order at the record company. we can’t have any stock because that costs too much money.

i hope that answers it all? :D

sorry speedrazor if you think that took long. i am at work so i can’t just have the TDR screen open all the time you know, i think my boss would not appreciate it LOL

camillarox said on August 16, 2002 11:18:

step by step:

the FC says:
2- review
i know it is ridiculous (forgive my spelling if it sucks) that there haven’t been any magazines since 2000. the only thing i can say is we are sorry, things grew over our head. your money is safe, here is again an explanation of the membership:
*you pay your fee for 4 magazines. as long as you haven’t got those, you don’t have to pay. this means that most of the members have a credit at the fanclub*

ANSWER: your excuse for not bringing new magazines has always been that there are periods when there are no news and that it is stupid to send magazines with very few interresting content, but there was a lot going on last year! An album was released, there was a tour.. And what about now? we have a new album coming out soon! the NOTP, a new album next year.. or this is not interresting news?
Talking about the Tour, Roxetteontour.com (was a nice site till it stopped being updated by the middle of the tour) was never finished, it gives the impression it was just put up to impress those at the management, to get what you wanted to get (passes, meetings..) but the content was never finished. Even your site Chantie looks better! And you can feel that you have set it up just because you like that, you are interrested in sharing, are motivated for doing so.

Seeing all this mess, are you sure you have control of who has payed what and who is entitled to get 1 or 4 reviews anymore?

——

FC Say:
3- tour photos:
all the members of the fc team have paid for the tour themselves. we got 3 passes for each show: VIP (to do the meet & greets) and PRESS (to do the pictures). i know the prices of the pictures are high, but so were the prices for the equipement. the photographers used their own proffesional camera’s but the film rolls (36 x 1600 asa/iso) were payed by the fc. if we sell them cheaper, we loose money.

ANSWER: If it is such a bug to take all the pictures, sell them get the money invested back.. why did you bother to take the pictures then?
There are plenty of sites with a lot of good pictures that they took themselves, payed the rolls themselves, the developing, scanned them.. and shared them just like that, and these are sites by people who is also having their lives, working, studying, and who knows what else, but keep their sites alive, why? cuz they are interrested in that, they want to do it just for the sake of doing it. You seem to just do something when there is something with Roxette coming, to keep on getting free CDs and singles, promo stuff and so Dimberg or whoever visit your sites and see that indeed you work nothing on them. Of course you encourage people not to write Dimberg! You don´t want them to know, that´s the truth. If they gave you the official status, they can also take it away, and you know that, as well as we do. What kind of Fanclub is having the site closed 9 months out of 12? TDR is updated every now and then, and the people behind it are people with their own lives, jobs, etc.
——–

FC says:
fc-team priveliges:
i am in the fc team. i got backstage once, i saw P&M once for 10 minutes during an interview (i didn’t speak to them though) and that was it. i got in like this because there was no one else of the team that could go that day and no meet & greet was planned. besides that, there were 4 people from the FC that got to be backstage regularly. this is because they all work hard for it. you can also see it this way: if you can meet P&M because you are in the FC team, you can’t be front row, you can’t wait outside the hotel (too embarresing) and you can’t take pictures of your own...

Answer:ooh poor you, you got in there because there was nobody else in the team who could take care of that Meet & Greet, buaaahh!!!
Sure the other four were at the backstage all the times, but a) nobody forced them to take this “hard job” and b) I have seen at least two of those 4 being first row in some concerts - yes I am also of those who follow Rox everywhere, and know who you, Iris and that other girl are, and I have seen you front row, so don´t come here as if you were the poorest, as if you hadn´t been front row at any show. If you have to speak, speak ALL the truth.
Then you say spent so many films of 36 pics each, where are all the pictures then? Roxetteontour is unfinished, just some of the concerts have pictures added, so if according to you there were so many films spent, according to me you have kept some pictures for yourself. Besides, you get all those pictures with the money the fans are paying you, because the FC is paying the films and I believe the copies... so don´t say you don´t have pictures of your own. What´s more, fans have payed for pictures they have never seen because they were never put online!

—–

FC says: at every meet & greet, there was 1 fc team member, sometimes 2. they payed for the trips themselves, got to see P&M for 10 minutes and then watch the show from all the way in the back. so the same as the fans. i guess we would have spent less money and stress if we were not on the team.

ANSWERS: of course they payed for the trips themselves. Both you and that other girl would have travelled to those places anyway, don´t say it as if you were forced to go to those shows, you would have attended them anyway, the only difference between you and any other plain fan following Roxette everywhere is that you could walk around showing your VIP passes.
Again, speak the WHOLE truth..
——
FC Says:
4- fanshop
i know, i know. i agree with you all. the fanshop is not the best shop in the world. we are only human... we hope to solve the problems, but we can only do so if it is reported to us. i saw people on TDR saying they wrote many emails. i have never seen them and i put my address on TDR many times (it’s also on my profile). with some countries, we always have problems. i am starting to think the argentinian post offices are all a bunch of thieves! so to solve that, we have to say to the argentinian fans: pay extra so that we can send it by registerred mail. that makes the shop very expensive, too. same thing if we insure the mail. (then we get the money back from the dutch post in case anything goes wrong. but they never pay the whole amount; just a percentage) it is not only argentina, i have heard complaints from romania as well and maybe more, i am not sure. a lot of things are not hard to solve, but we need time. there is not so much people over here to do the job and we all have fulltime jobs as well.

ANSWER: “we are only human” is not helping, is not a solution for the fans waiting for their items! The professional shops around are also only human, but they do their job. Say, if you would just do it as a service for the fans, not earning any money from it, if you would only get the money the item costs + the postage, OK, then you would be helping fans to get what they can´t get i n their countries, and you could ask for time. BUT you have benefit from it, you get extra money for your FC from selling items, so this is one of your activities, money is involved in here, therefore you compromise to fulfill that job! Your policies say delivery time is 6-8 weeks, so everybody buying accepts that period, BUT NO LONGER! not 6 months or 8 months, it says weeks, NOT MONTHS!
With this policy, people will get their Ballad Hits CD when the Pop Hits CD is out!
Why don´t you simply change this policy? Why don´t you state clearly that it may take up to 3-6-9 months to get the items?

Besides, it is true that people who complain here get response faster, what a coincidence that Ulrika´s complaints where answered now that she complained HERE!

People, just go and buy at www.skivhugget.se, as Pietroxette recommends.

This is not something against you, it is just a fact that the fanclub is not working as it should, for whatever reason, but you don´t seem to want to accept this. So if one part is not giving up, I think fans have the right to ask the other part, the management, to take parts in this! They are supporting you, therefore they are responsible for what is going on between you and the fans.

I believe that of the 3-5 people who are working in the FC, you Chantie are the only one really interested in it, in doing something for the fans, and who really wants that the FC works. But you can´t do it all alone. Do you think you will change the other 2-4 people, so they give to the Fanclub what they were giving to it before? I think the problem is lack of interrest, of motivation, but for some reason you or better they, don´t want to admit it. There should be a full re-organisation of the Fanclub, getting new people in, people who is really willing do work, and not just get the stuff for free, the news on time and be “in” the Roxette world. It is not because of lack of time, it was the same people years ago, and reviews were sent on time, the fanshop was working better, and there were MORE members.. So how can you explain it that now, with far less members = less orders and same people, now you lack time and you didn´t long ago? I believe the people were having their own lives studying/working back then as well,...

So I encourange all of you to write Dimberg a constructive and clever letter, explaining what has happened to you with the FC, what you think should change, not the typical “FC sucks” letter.
They made it official because they trusted the people behind it were really able to run the fanclub, maybe they were by then, but not now anymore, so the Official status should be taken away or the people behind it should change.

If you want to write to Dimberg, drop me a line and I will let you know where to write.

Cheers!

camillarox said on August 16, 2002 11:37:

Here we will be waiting for an answer.

Another item that I just thought of:
What are the divisions - people doing exactly? Sure they have a site up and running, is that all?
Iertje once complained that she is always asking for help but never getting response. Why do you have the division-people for then? Are they doing anything else besides a site and having the right to meet Roxette? What is the rules to follow to become an Official Division? What is this people compromising to?

arnie said on August 16, 2002 13:42:

The post office here in Argentina works very well...

If you would send the stuff, then the fans will recieve their orders ... that’s the problem!

I’ve been buying from many different countries (Sweden, England, Germany) and ALL of my orders arrived right. And the site says “all orders are sent by registered mail” so we don’t have to pay extra postage.
I know you’re working overtime, but we have the right to fight for the stuff we pay for (and we didn’t recieve, in my case) Take care!

Brian said on August 16, 2002 15:31:

What about Iris Fan Club, that would be an even worse position, as her Fan Club is much smaller, but no complains about her Fan Club are heard of...
Iris didn’t promote for her Website, she didn’t even advertise her Fan Club, don’t forget it was Chantie that brought up Iris Fan Club. I never knew that Iris has got a Fan Club, until Chantie mentioned it. And I have to say again and again, I love Iris Website to bits! It is really well done!

Nefatari said on August 16, 2002 18:01:

@celrox
To blame Iris, that she has started something to benefit is unfair!
If you really think so, it only shows, that you don’t know her!

chantie_ said on August 16, 2002 18:21:

ok now i am home. one at a time, speedrazor here is my reply to yours:

If everything goes that way, it is no wonder that it takes such a long time!
I think the most of the people are angry because no one knows about the real situation.......as I thought, that ca.20 persons would work for the FC and 10 of them in fulltime.

>>>>>that’s why i tried to put these explanation on line. i don’t say it to tell you all how hard my life is (LOL i am having loads of fun) and it is not to make excuses, i am just hoping everyone will understand it a bit better.

If you don´t make your problems public and talk about this with EMI you won´t have much succes to change the fans way of thinking towards your work.

>>>>sorry to say, emi cannot support us financially or something like that, they just dont think we are important enough. they are very helpfull with the news and more (like the meet & greets last year) but thats all they can (and want) do.

But I don´t know how the situation was a couple of years ago.....wasn´t the FC bigger in the past......I mean the group of workers....?

>>>>> yeah in the past, the group of workers was bigger, but also the people were more active. you know they all got older and got jobs and so on, so it is time to renew the team. i joined just after the promotion of room service started.

PS this is what i meant, these kind of questions are the reason i made this topic. just so everyone is able to ask questions and / or read the answers. thank you speedrazor for making this usefull after all :D

chantie_ said on August 16, 2002 18:28:

@arnie: you are right! but sometimes, sending stuff by registerred mail just puts the prices up SO high, that nobody will buy from us anymore... and our organisation is too small to use the discount organisations (like i said, FedEx or something, i believe they give discounts on large shippings).

so a question for you all then: what should be better:

-refuse to send to coutries for which the prices of registerred mail are too high. that would mean anything outside of europe!

-charge everyone outside of europe the price of registerred mail, the price would be around 12 euro for a normal package (www.tpgpost.nl)

or do you have another solution?

Nefatari said on August 16, 2002 18:30:

@chantie
I think it’s a good idea to renew the FC-Team, respectively to envolve more people to the FC-work.

chantie_ said on August 16, 2002 18:41:

@nefatari: yes, we definately need this. but the group of dutch fans has increased since the last tour so i am hopefull about getting more help! and about the divisions: we have asked them to set up a message with what they do. i will post them here when we get it.

chantie_ said on August 16, 2002 18:48:

@nefatari: it is always hard to judge from someones text if it is meant aggressive or not! but i always try to see the good things in a person, until they prove the opposite.

i agree with the rox-family statement! gosh it was so different when we were all writing letters and sending around FB’s....

i am trying not to take everything too personal, but sometimes it feels as if messages are meant to be personal and are meant to hurt you. but hey, i am a junior in the FC so this is a good way to learn and get used to it :P ’cos there will always be people that we can’t make happy, that’s impossible, even for a normal business! (i know ’cos i work at a service desk.... for members... of magazines... how ironic LOL)

Jud (moderator) said on August 16, 2002 20:04:

Well Chantie asked if we can post here what we do in the divisions... as for Roxspain, besides our site what we do is:

- send out a newsletter (for free) to about 200 fans who have asked for it, this is fans who are members in the NL fanclub and some others who joined thru our site. There´s not a newsletter every fixed period, but when there´s something to tell the fans. I guess new one will be sent out now in September (hope EMI is still in a good mood cuz we need their support on that!)

- for the Room Service PR tour we got the info from EMI about what TV programmes Rox would perform, and we arranged it so rox fans could attend those shows (the recording of them), we went to 2 of them and we gathered between 50-100 people, 2 busses and here we are ;)
So if you have the Spanish TV performances from 2001 it´s us you see!

- we have had 2 fan meetings (our Roxspain FC was started in 2000) one in Oct. 2000 and the other mm must have been in June 2001 this one at Hard Rock Cafe - Madrid. We had some stuff to give away there, posters, singles.. Oh and we had another one previous the Rox concert ni Barcelona, where some stuff was given away too.

- we try to solve Spanish peoples problems with the FC / answer their questions about Roxette as well as we can.

- we have a mailing list (on since 2000) called Roxspain List, which is quite active ;) And yes we also have our little wars ;) but lately we have been quite in a good mood all of us - i hope it goes on like this!! - like a small Spanish-speaking Roxers family with its ups and downs.
If you want to join please write an email to [email protected]

- the site is currently down we hope to bring it up soon.. yeah we know it´s been down for some time.. i know it is no excuse, but all the 4 people behind it have been doing stuff aside:
- Peter, besides his life (studying, working..) has been working on his dream site www.gyllenetider.com, which is in 4 languages and I think really nice :) He also has www.pergessle.net

- I have been working on my baby special site about my Eva Dahlgren -the ones who know me should know that she is my fave artists.. www.dahlgren-attling.net (besides my life-work/study)
- Alex, besides being in Sweden for some months studying there with a grant, has been working on our site together with Txiqui, developing some PHP programming, but we miss a design! which i should do, but as i said, i have spent my free time on my Eva site lately and I moved to Austria (from Spain) early July, so this is not like moving to a city 100km far from home but 2000km..
As for the site, well if anybody wants to come up with a design, you are welcome, even some time ago we tried to set up a banner design contest and nobody was really helping.. :/
So so far we use our mailing list to post the news, anyway.

we might have done some more stuff in the past, but I forgot! i think..yeah we had a contest for xmas and we gave also stuff away.

What i like the most about this Roxspain thingie is that as i feel it, we are like a small family, it was fun to meet all up when Rox were in Spain for promoting, see each other´s faces and all this :)

for any question/suggestion/webdesign idea ;) our eaddy is [email protected] or my own address [email protected]

chantie_ said on August 16, 2002 20:09:

thanks for the great info, jud! KEEP IT UP! i would LOVE to come up with a design but erm... well i am more the frames-based-site-type-of-girl LOL.....

roxgirl_germany said on August 16, 2002 20:29:

Hello!

I have a question on the „not enough people to help“ thing. Some years ago, there was a mail (I think from Iris from the FC) in which they asked for help for the FC (homepage builders, translators, proof readers, etc.). I replied to help with translations but I never got an answer. How did this turn out actually?

How about sending a new mail? I am sure there are quite some talented and willing people out there to help and who would love to do some supportive work for Roxette.

roxgirl_germany said on August 17, 2002 07:56:

Hi Chantie!

Thank you for the fast reply! I think it’s a good idea to ask for more help out there. A section “Jobs at the FC” would be a nice addition to the homepage, I think. :)

I would also like to thank you for putting so much effort into trying to help the fans and members, also by starting this topic.

(And please don’t worry about the answer that never came.)

Maybe you want to include this on the homepage: 3 more NOTP shows in Germany.

- Thursday, 19 December Dortmund (Westfalenhalle) (chairs only)
- Saturday, 21 December Cologne (Kölnarena) (chairs only)
- Sunday, 22 December Hamburg (Color Line Arena) (chairs only)

chantie_ said on August 17, 2002 10:03:

@iris: whatever

@roxgirl: yessss i will add the info!

Jackaroo said on August 17, 2002 17:13:

Iris

I am a big rox fan ever since 1990 and have looked at this site many many times and have never had any problems with anyone on here until you posted on this topic. That is why I felt the need to comment and create a profile. I live in the UK I have no connections with the FC and I appreciate your feelings on how they run the FC but the way you constantly dig at them without offering any help, instead just mentioning your own site, which really angers me. If you did care about Rox, which I am sure you do, why don’t you try to help in the matter rather than make people not want to support Roxette and their official fan club . If you don’t want anymore people joining your site, or you don’t need them , why not spend your time helping the FC rather than always saying bad things about them . Yes I am sure they have their bad points but who doesn’t. I refuse to dislike you because I do not know you and I am sure we would have a fab time if we met but there is too much negativity on the site and to say that we all love Rox why don’t we try to help each other than try to destroy each other. I myself haven’t been to a rox concert since they were over here with the CCB tour and I thought through this site I might be able to meet other friends and go to europe and see them doing other tours, but there are some people on here which make me think some other fans don’t want to enjoy Rox with fellow fans. I am sure that we have many similar interests so why shouldn’t we get along.

Please beleive me when I say I have no connections with the FC but I do appreciate the work that they do and also the work that anyone does to promote rox and to inform me whatever is happenning in the Rox world, and that includes you and your site.

I have no other friends who like Roxette so this site is my Rox world and I’m not very happy with my fellow fans at the moment which makes me wonder why I take my time supporting.

It’s a cliche but lets just be nice to each other and support, that’s all.

Jack

Jud (moderator) said on August 17, 2002 18:15:

and it would be nice to get some response from people this time, the past times there were very few people interrested in giving a hand for the FC. Some time ago there were more members and reviews were sent, but there were also more volunteers sending input.

Chantie what about listing the current divisions the FC has?

Maybe you or you or you reading this would like to help and/or get in touch with your country division but you don´t know it is existing ;)

Thx :)

NigelBarnes said on August 17, 2002 20:43:

It’s all getting a bit carried away.

For my part, I have not had any difficulty with the FC and accept when things are delayed in view of the non professional set up. Chantie has been very helpful with any queries.

Rox support is unlikely to be able to justify a professionally paid FC team and times have moved on alot since I joined in the mid 90’s. The internet has made the FC Bulletin a thing of the past as we get the news within days now. Bulletin would be OK for pictures but that’s all. A cd-rom would be a nice thing but all takes time.

Wouldn’t it be nice if we were here for enjoying P&M and accept that all isn’t perfect. Too much slagging off of the music on here also - people should vote with their feet if they don’t like what’s going on. Problem being that too many want things just for themselves - London Spring 1999 at MTV seeing a ’fan’ slagging off Per as he didn’t stand in one place long enough for her picture just about sums it up.

We all have a life (questionable with some people), what’s the expression - do what you want but harm no-one.........................

roxgirl_germany said on August 18, 2002 08:59:

@chantie: Thanks. :)

Hope to hear about the vacancies soon. Would like to help if I can be of any help.

Jackaroo said on August 18, 2002 10:27:

oh I give up

goodbye

annaG said on August 18, 2002 13:48:

Sorry but even though I have nothing to do with the FC, I just wonder why you guys get so pissed over them all the time. Start your own and shut up about them being the official one! One has to be... and maybe Per and Marie plus EMI just like the Dutchies the most, hehe!

chantie_ said on August 19, 2002 20:53:

@ jackaroo: i can only agree
@ nigelbarnes: same
@ roxgirl: i will email you a.s.a.p.
@annaG: judith is right. i understand your point, but the way you are expressing it is not helping much (m.a.w. het komt een beetje rottig je strot uit)

complaints i can understand, getting eprsonal is a whole different story. the rox-fan-world has become hostile. it irritates me most when people are so negative about rox. when room service came out, i remember this forum being full of threads saying that it sucked and so on. rox did a fantastic europe tour... now they are back, sooner than they have ever been i think. the album is not even out yet and everybody is burning it to the ground already. i am just very happy that the roxworld is ALIVE. they are alive and kicking!!!

just needed to get that out.

miodin said on August 19, 2002 22:17:

Hello, everyone.
Since I’m not a TDR regular, I have to introduce myself: I’m in the same team with Chantie and Ietje, I’m into the FC as a member since 1996 and into the management since 1997. I’m from Romania, and we had a national Roxette FC, officially legalized, with which we merged as an OIRFC division. At our peak we had 200 members all over the country, now we’re a really united group of almost 50 fans.

I see some of you say “FC sucks”. That’s your opinion, and I respect that, although I disagree with it. It’s democracy, it’s your right to feel the way you want. Empatically (watching from your perspective), I might agree with you on some issues. Yes, as a manager it took me over 1 year to get an order from Fanshop. “My own” fanshop! That should prove everyone that at least it’s fair (not preferential).

I decided to pop in coz if you are fair, you should peak from my perspective too. You all say: there was no review since 2000, what are the managers doing? Well I can speak for what happens in Romanian division of OIRFC, and I can tell you that here the OIRFC goes great! We’ve had countless OIRFC reviews for our Romanian fans in the last years. That goes for color special issue magazines A3 of 32-40 pages, or A4 regular magazines that went up to 60 (!) pages. We’re having FANMEETINGS 3-4 times a year! Do you guys know that we have had Roxette New Year Eves for the last 8 years, year after year, together? We are all here like a big family, and that’s the most fantastic thing that ever happened to us. How many of you know about the only ROXETTE SUMMER CAMP from the whole world? Yes we do this every summer since 1994! EVERYONE who ever tried that LOVED it, now it’s already a tradition! We leave the cities, take our tents and we’re going into the mountains, camping... We’re swimming in the wild mountain water springs, we’re hiking, travelling, make night camp fires and sing Rox songs and laugh all night, this is so amazing! You don’t have an idea how great it is to be a member of OIRFC. We’re not only fans, we learned to meet eachother, become friends, friends who share the same passion.

There are things that don’t work the way we want, true. There is always room for improvement. Yes, we all have jobs. We need help to make our issuwes to the fans better. We need FC workers too, and we are so happy when one or another Rox friend (member) is reaching out a hand and help us improve, even with a little bit, whatever we’re offering to the other fans.

Maybe you should do that too. Maybe if all of the fans here would give a hand to Chantie and the rest of us, even if that would be a very little help, things would get better and you would have more to receive as a feedback for your gesture.

In USA, a famous prez said once in a speech: “do not ask what the country can do for you, but what you can do for the country”. It may seem a bit far exampled, but you should consider it. Where are you living, in which countries? Contact your closest division manager. Try to seek the closest fans to you. Try to get on a picnic, have the OIRFC manager closest to you organize things for that. Try to KNOW the managers working for you and as many fans as you can. Have a city meeting over a week-end. DISCOVER NEW FRIENDS, and you will find that the FC is by that giving you back alot more than you gave to it. People to sing the songs in your heart, people that feel like you, pople that dream your dreams...

Not only that I have met the best pople in the world here, but I made the greatest friends one can have due to the FC. Hey, I’ve even met an awesome Roxette blonde fan that I married 3 years ago! The FC was THE BEST THING EVER HAPPENED TO ME, and I can tell from my experience that all of you who complain see only the empty part of the glass, and you don’t know to take the best of what the FC’s giving.

This is just my perspective... You don’t have to take it, just to think about it. You’re missing great things coz you dunno to grab it...

Try, for once, to come to our Roxette Camp next summer (this summer’s Romanian Roxette Camp just ended last week). Try to meet the fans in your area. When the FC workers are your friends, and you learn from close what they’re facing, you’ll might get a different perspective on things.

Let your minds open, it’s a free world...

With respect,
Mi-Odin

Iris said on August 20, 2002 09:58:

First ...
@Chantie .. how do you know that AnnaG understands Dutch????? She writes that she is from Bahrain (really funny by the way).
So you know eachother??? So AnnaG has something to do with the FC???? I’m absolutely sure about that.
Thanks to Lars that he deleted the really dirty charge AnnaG wrote about me.
It shows me that at least the moderator of this small talk has a sense of decency
But I have to tell everyone what kind of people are involved in the FC.
To say that I’m a kind of whore who sleeps with guys from EMI to get backstage (copyrighted AnnaG) is the absolutely last ...
I’m really glad that you understand the point of AnnaG .. sure you absolutely understand her ...
Really funny having my boyfriend all the time around with me .. when did I do that?? Infront of his eyes ..
You’re sick and need some little help ... maybe your friend Chantie can tell you some good therapysts in Holland ...
You’re all the really ...
Didn’t read it before it got deleted .. but now I know ...

Jud (moderator) said on August 20, 2002 10:30:

still waiting for the other divisions to come and post here :) Belgium? UK? Argentina?....????

Chantie, could you make a list of the countries who have a division from the FC? :)

People with fanclubs who have nothing to do with the Official FC - or groups of people meeting up from time to time - could you also post here what is going on in your country?
would be nice to share ideas, maybe all together we can create again what it once used to be..or we have to go back to the FB´s? :D

LovePeace :P
*downloading German music*

Iris said on August 20, 2002 10:52:

@Chantie .. I said that I’m sorry that I said that you’re stupid .. and I took it back .. it was kind of in a reaction and I felt sorry for that ...
But it is a different thing to say that someone is stupid or to say such things ..
And you can believe me I’m not intersted with who you sleep aswell :-P ...
Funny that some people are that interested in my sex-life ..
But AnnaG .. maybe you should try it out by yourself, maybe you have chances at the guys from EMI. Wish you good luck with that and so maybe we will se eachother backstage if it works for you .. can’t give you any advice for that as I don’t know it ...

miodin said on August 20, 2002 11:15:

Geee.....

Now I’m really pissed off... Chantie is counting the divisions, skipping Romania, skipping Italy, but counting Switzerland (??) hmmm.... Really well organized HQ we seem to have, hahahahaha HOW COULD YOU MISSED US WHILE COUNTING??? (Mio pissed off by Chantie!!!)

Meanwhile, I might help re-activating the Brasil division and if negotiations will go well, we’ll have another one soon in ... Slovakia (+ Czech Rep.)!

Chantie you MUST make it up to me, I took it personally!

Mio

miodin said on August 20, 2002 11:28:

Oleg, if you’re around, you should be pissed off by Chantie too. Does Chantie know why? LOOOL

Speedrazor said on August 20, 2002 12:25:

...then everybody should stop writing things about each other...or start a new topic!

I think everybody gets pissed off when someone writes sth. untrue/bad/.... about someone.

Everything written can easily be misunderstood....you are not talking to them by looking in the others eyes....so then write it that it can´t be misunderstood.......AND write it down if we do not have to take things too serious!

STOP FLAMEWARS!

....please: First think, then write ok?

Otherwise I am getting bored by this....and maybe others too....is that really what everybody wants? Hope not....

TRY TO CONCNTRATE ON ESSENTIAL THINGS!

THX

Speedrazor

Jud (moderator) said on August 20, 2002 13:08:

aaw.. Chantie.. that´s typical Mio! Mio please give Chantie a chance :D friends again?

kachina008 said on August 20, 2002 13:20:

glad to see some sort of sanity and friendliness in this forum again.

Iris said on August 20, 2002 13:56:

Maybe we should all take ourselves by the nose and try to keep our discussions on a normal level.
I’m sorry if I said some things that were too personal and not nice.
We have different opinions .. but hey, that’s what discussions are all about ...
I can remember that Jud and me had some heavy discussions in the beginning too .. (he, he .. remember ;-)) and now we are good friends, cause now she knows that I’m a nice girl (I hope she does ;-)) and I know that too and our different opinions have nothing to do with our personality ...
So I will try in future to be nicer and not that personal and hurting as well ...
With that I will close that discussion ...
Letz talk bout something more important .. a new single is comming along :-))))))))))))))))

miodin said on August 20, 2002 14:05:

@Iris: sometimes people tend to forget that we are all Roxette fans: aka on t he same side of the barricade!